Child care agreement and policies (FAQ’s 常问问题)

The following is a list of rules and regulations governing our child care agreement. Please read

these questions and answers (policies) thoroughly as they contain important policies and

procedures that pertain to the care of your child.  If you have any questions or need

clarification, please ask prior to signing!

Do I need to provide or pay a deposit to secure my child’s enrollment?

Yes, a $2,500 check issued to “Little Bee Daycare and Preschool” is required to secure your

child’s enrollment. The $2,500 deposit will be refunded within seven business days presuming

we receives the 30-day written notice of termination and all payments are current .

Unfortunately, if you ask us to enroll your child and then change your mind (for any reason)

prior to beginning child care services with Little Bee, the $2,500 payment is NON-refundable.  

Also, you agree to forfeit your deposit (it will not be pro-rated or refunded) if you choose to

withdraw your child without 30 day notice.  

How far in advance do I need to notify Little Bee that my child will be leaving, or switching to

another program (changing attendance schedule)?

30-day written notice is required for any schedule change. Without 30-day written notice, your

deposit will be forfeited.

When is tuition due?

Full payment is due on the 1st of the month. Please write a check to Little Bee Daycare and


Is there a fee reduction for holidays, breaks, or missed days?

The monthly fee will not be adjusted for holidays, breaks, or school days missed by students.

I am excited and nervous about my child’s first day at school; can I stay and observe my child?

We encourage parents to prepare their children for their first day of school by talking to them,

reading books, and getting them excited about going to school before they arrive for the first

day. We think it's best for the child when you say your goodbyes during drop-off with

confidence and assurance, your positive energy will help them adjust to their new environment


To help your child acclimate to the school’s schedule, please pick up your child at 12:30pm for

the first week and then after nap at 3:30pm for the second week. However, as each child's

temperament, personality, and acclimation to a new environment may vary, the suggested

early pick up will be tailored to each child's need.

Can children bring a special toy/blanket to school to help ease their transition to Daycare or


Yes, your child can bring a special toy/blanket to school but may only use it during nap time.

Once nap time is over, the item will be stored away.

We don’t speak Mandarin, will my child get confused or frustrated when communicating with

us at home?

Children quickly understand that there are various ways to communicate to each other through

different languages. They will realize that there is a “school” language and a “home” language.

Confusion, if any, is transient because, as you’ll be amazed to see, your children will seamlessly

figure out their world in both English and Mandarin. Think of the millions of neural connections

that they are building in their brains!!

If parents are not able to pick up their child, can they send a friend or family member?

Yes, as long as the friend or family member is listed on the enrollment package list. In the event

they are not, you must call us and let us know that person's name, and he/she will need to

provide a picture ID at pickup. Parents are required to email their picture ID in advance, so

teachers are aware and know whom to expect.

Do you discipline children or give time-outs?

If there is a conflict, we will simply redirect the children’s attention. We always try to turn a

negative situation into a positive one for the children. Also, we encourage them to resolve their

conflicts through conflict resolution, which can involve having them share their perspectives or

apologize to each other.  We believe conflict resolution skills are very valuable in life.

What is your policy on biting, hitting, and scratching?

Children generally do not bit, hit, scratch, and kick others with the intention to hurt; instead,

often due to a lack of verbal skills or control over regulating their physical and social behavior,

they are more likely trying to communicate their frustrations to their peers. If a child

continually causes harm to others (i.e., more than three incidents), we request the child stay

home for a day and then come back to school after the parents have thoroughly communicated

with their child about their misguided behavior.

How do you handle an emergency situation?

In the case of a life-threatening medical situation, we will call 911 and the parents and if

necessary, perform CPR and provide First-Aid. If we are not able to get a hold of the parents, we

will call an ambulance (parents are responsible for all medical and transportation costs

provided by the paramedics, ambulance services, and hospital).

Also, we do earthquake and fire drills every three months with the children. Some drills involve

our emergency notification system (the “emergency tree”) where all parents are notified via

text or email from one of our beacon parents letting you know if the school will be closed or

where to pick up your child in the event of an emergency.

Which park/outing do you visit and for how long?

We go to local parks within walking distance or nearby attractions every day (weather

permitting) for 1 to 2 hours. Some of our common destinations are Cow Hollow Playground on

Baker Street, Crissy Field, Marina Library, Moscone Park, Fort Mason, the Presidio, the Palace of

Fine Arts, local community gardens, and the Marina Green. We also have occasional longer field

trips, including local farms and museums.

Do I need to bring diapers and wipes for my child?

Yes, please bring a package of diapers and wipes. We will let you know when supplies are

running low.

My child is almost potty trained. Can I send her/him to school in underwear?

Due to sanitary concerns, we require your child to be in pull-ups until we see that your child is

fully potty trained at school. Sometimes a child is fully "potty trained" at home but might not be

at school. In order for your child to wear underwear to school, he/she must be able to verbally

convey to the teachers that he/she needs to use the potty and be able to hold it until they

reach the toilet. We want our students’ potty training experience to be a positive one,

therefore, we believe in respecting our students’ natural timeline for potty training. When your

child is ready, we will be there to help and guide him/her.

Do you do potty training in the Daycare?

No, we don't do potty training in the Daycare because we think children enrolled in the Daycare

are too young. However, we do potty training in our Preschool when the child is able to

verbalize his/her need to use the restroom.

My child has not started eating solid food; do I need to bring formula and baby food for my

child in the Daycare?

Yes, you need to bring formula and pureed food for your child. You can also order food to be

delivered to the Daycare. If your child is able to eat solid food, the school will provide the daily

lunch and snacks.

Do I need to bring food for my child?

We provide mostly organic home cooked meals and snacks. However, parents are welcome to

bring their own food for their child.

My child requires a special diet (vegetarian, kosher, gluten free, no wheat, etc.), can you

make a separate meal for my child?

No, we are not able to individualize meals for children. Parents must provide their children’s

meals if they have dietary restrictions.

Do I need to bring a Nap Mat for my child for nap time?

We require a nap mat for nap time. Recommended brands are Wildkin and Ozark Mountain

kids, both of which can be found on Please also bring a big pillow case with

your child’s name written on it to store your child’s nap mat.

What if my child doesn't sleep during nap time?

We strongly believe in setting a structured sleeping routine for the children so they know what

to expect throughout the day. Our nap time is roughly from 1:00pm to 3:00pm. It usually takes

a short period of time for your child to adjust to the sleeping schedule, but generally, children

quickly adapt to the daily routine with a nap. If your child is not sleeping during naptime,

he/she will understand that nap time means quiet time (i.e., a time to rest their body). As much

as we know that children need to be in a stimulating environment, they also need quiet

moments to calm down, reflect, and refuel. Infants (for Daycare) dictate their own sleeping


Will Little Bee teachers administer medicine to my child?

No, we will not administer medicine. If your child needs to take certain prescribed medicine,

parents must come to school and administer medicine to their child.

Can I still bring my child to school if he/she is sick?

We understand that parents need to work and that finding a sitter might be a challenge, but if

your child shows any of the following symptoms: vomiting, diarrhea, fever of 100°F, unusual

body hives or rashes, or any contagious diseases, you must keep your child at home. Please

wait 48 hours for all symptoms to disappear before bringing your child back to school.

Upon returning to school, your child needs to bring to school a doctor’s note to indicate that

they are cleared and not contagious.

During drop off time if we notice your child has any of the above symptoms, we will not admit

him/her. And if any of the above symptoms appears during school hours, we will call you

immediately to pick up your child.

Are the Daycare and Preschool open year-round?

We are open year-round but both schools will be closed for national holidays, spring break,

summer break, and winter break. For more details see the school calendar at

I see that Little Bee is closed for Spring Break, Summer Break, and Winter Break; do you offer

camps during this period?

Childcare camp will be open for registration during break periods, subject to availability and


I would like to volunteer at the school; how may I participate?

If you are a musician, fabulous chef, artist, rocket scientist, or have any fun skills that you would

like to share with the students, please volunteer often! We would love to coordinate a time

with you to come and conduct a short class with the children. Please contact us for more

details. Also, you may volunteer during field trips and many of the organized events and

projects throughout the year. You can join the many parents who are very active in creating a

fun, safe environment for their kids. Contact Sarra, Miranda, or Nancy to express your interest

and we’ll get you involved!

Is there a fee for late pickup?

Yes, the fee is $5 per minute after 5:30 pm. The late fee will be added to your monthly invoice.

It is important that you pick up your child on time and for the teachers to be able to leave for

home on time. Many of our teachers have strict time commitments and children of their own.

Parents' Responsibilities

• Please label your child's name on all his/her belongings, especially their coats and jackets.

• Please check your child's bags to make sure there is one extra set of clothing (tops, pants,

underwear, and socks) for changing.

• Please take your child's nap mat home weekly on his/her last day of school (Thursday/Friday)

for laundry and bring it back to school on her first day of school (Monday/Tuesday).

• Please make sure to put on comfortable shoes for your child. Due to safety reason, children

may not come to school in Crocs, sandals, or any open toed shoes. In the Daycare, children

should not come to school in shoes with laces. In both the Daycare and Preschool, we

recommend Velcro shoes.

• Please bring requested weekly curriculum materials to school for your child’s project. Most

requested items are recycled items or things you can easily find in your home.

Helpful information:

• Once you are enrolled in Little Bee, you will be asked to accept a Google invitation via email

to view all group emails, curriculum plans, menus, and newsletters. Please accept this

invitation. Please create a Gmail account to better help you access school google group emails.

We find non-Gmail users have difficulty accessing our correspondence with the parents.

• Photo streaming: Please accept the photo streaming invitation to view all daily pictures. All

school pictures will be deleted after one week; we do not store any backups. Please download

pictures that you would like to keep.

• If you are enrolled in the Little Bee Daycare or Transitional Preschool Program (2374 and 2372

Lombard Street), referred to as the “Pink House,” your child will in most cases transition to the

Preschool (2733 Lombard Street), referred to as the “White House,” once a spot becomes

available and your child shows signs of readiness (e.g., ability to listen and participate in circle

time, follow instructions in sequence, wait his/her turn, and demonstrate cooperative social

skills). You do not need to submit another application for the Preschool.

• Parent-Teacher Conferences are held twice a year, for three days in the spring and three days

in the fall, Parents are encouraged to sign-up for the conference. The sign-up sheet is emailed

to parents two weeks prior to the start of the conferences.  We believe Parent-Teacher

discussions provide valuable perspective for parents to partner with teachers in promoting their

child’s learning and development.  We encourage you to come prepared with questions about

your child’s performance, skills, interests, and activities.

• A school T-Shirt will be required for field trips and outings. During outings, there are often

numerous other kids not part of Little Bee and the school T-shirts helps us readily identify

children under our supervision. The non-refundable $20 for the T-shirt will be added to your

first month’s tuition.

• Activity fees will be collected by our parent volunteers, referred to as the “Parent-teacher

organization” (“PTO”). You will be notified of these via email once you are admitted to Little


Banned items at school:


-Fancy jewelry

-Coins or Money

-Sharp items, such as pins that are worn on clothes.

-Electronic items, like iPads or iPhone

-Personal toys, unless for presentation on “Show and Tell” day

Birthday treat policy

We have a no sugar policy for birthdays. Please do not buy cakes or cupcakes from outside

vendors, as many stores have nut extract in their ingredients. If you must bring a cake, please

make one at home and use apple sauce to substitute for the sweetness.

Celebrations are held at 3:30pm at the White House (2733 Lombard) and 4:00pm at the Pink

House (2372 Lombard). Different time can be arranged with the school.

Suggestions for shared birthday treats are: fresh fruits (any small round fruits such as grapes,

must be cut in half to prevent choking), yogurt parfaits, savory or sweet crepes, fresh fruit

smoothies, homemade fruit popsicles, dim sum, or baguettes with butter and jam. If you have a

special treat that you would like to share with the school on your child’s birthday, please

contact the school prior to the school birthday celebration.

Please supply your own utensils, candles, and plates.

Optional Birthday goody bags are welcome. They MAY NOT contain small toys or candies that

may be a choking hazard.